Frequently Asked Questions
Everything you need to know about your Hammitt experience.
What makes Hammitt leather unique?
We source the finest leathers from premier European tanneries. Each piece is designed to be buttery soft yet durable, often featuring our signature rivets and functional hardware that is guaranteed for life.
Does my Hammitt bag come with a warranty?
Yes, we stand behind our craftsmanship. Hammitt offers a lifetime promise on our signature hardware and zippers. If your functional hardware ever needs a repair, we will fix it free of charge.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your new bag sooner.
What is your return policy?
We want you to love your purchase. We accept returns of unused, unworn merchandise with original tags attached within 30 days of the delivery date. Please note that 'Final Sale' items are not eligible for return.
How should I care for my leather bag?
To maintain the beauty of your leather, we recommend avoiding prolonged exposure to direct sunlight or moisture. Use a high-quality leather conditioner periodically and store your bag in its provided dust bag when not in use.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery timelines for international orders are calculated at checkout based on your location.